What should a nurse say to a patient feeling overwhelmed by their diagnosis?

The most supportive response a nurse can give when a patient is feeling overwhelmed by their diagnosis is to acknowledge their feelings and offer assistance. By saying, "Let me find someone who can help you with your feelings," the nurse is demonstrating an understanding of the emotional burden that comes with a new diagnosis and recognizing that the patient may benefit from additional support or resources. This approach helps validate the patient's emotions, fosters a supportive atmosphere, and ensures that the patient is not left to cope with their feelings alone.

This response is important in palliative care, where emotional and psychological support is just as crucial as physical care. Acknowledging a patient's distress and taking proactive steps to provide help can improve trust in the nurse, facilitate open communication, and encourage the patient to express their feelings openly. The goal is to provide holistic care that addresses not only the medical aspects of the diagnosis but also the emotional and psychological impact it has on a patient’s life.